The Directors, Management and all employees of E Thompson & Son Ltd. will at all times, strive to deliver the highest quality of service to meet the expectations of our Clients by providing the following:
- Cost effective and high quality innovative service for our Clients electrical requirements.
- Developing and maintaining close business relationships with all of our existing and new Clients/Suppliers.
- Continuing to improve the Company's reputation with particular emphasis on our quality of service and standard of workmanship.
- Continue to be competitive, honest and reliable
- Complying fully with the Approved codes of Practice as laid down by the Regulatory Bodies and the statutory provisions of the Health & Safety at Work Act and any other relevant legislation. And in addition maintaining industry recognised awards in order to ensure a safe working environment for both our employees and our client's employees and customers.
- Carry out our services promptly, efficiently and courteously and in accordance with our client's reasonable expectations and to constantly strive to exceed the expectations of our Clients.
Investing in training to achieve the following:-
- ZAP (Zero Accident Policy)
- Improving the capabilities of our operatives from apprenticeship and throughout all ages.
- Retention of quality highly skilled employees.
- Maintaining and developing our Quality Assurance Systems ensuring controlled, sustainable progress.
- Maintaining our ISO 14001 accreditation and seeking further ways to reduce our environmental impacts and offering energy saving solutions to our Customers.